Repeated outages affect payments giant Worldline


Not only has its stock price fallen 44% since October 24, but Worldline has experienced two major IT outages in the last three weeks. Gorodenkoff Productions OU/Gorodenkoff – stock.adobe.com

DECRYPTION – The French group’s services experienced technical problems twice in three weeks, penalizing several large client brands.

Troubles fly in squadrons, a former President of the Republic liked to say in more flowery language. At the house of the Worldline payments specialist, which provides merchants with online or in-store payment solutions, autumn 2023 is to be marked with a black stone. Not only has its stock price fallen 44% since October 24, after the publication of a warning on its results for the third quarter of 2023, but the company has experienced two significant IT outages in the last three weeks. affecting its payment services.

Saturday October 21, then Tuesday November 7, customers visiting several dozen major brands such as Carrefour, Auchan, Ikea, McDonalds but also Monoprix and Fnac Darty saw their bank card payments disrupted. In the United Kingdom and Belgium, where the French group also operates, payments were also affected. At Darty and Monoprix, the breakdowns were…

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