SNCF will reimburse TGV subscribers affected by the strikes

The travelers concerned will be reimbursed from 15 to 50% of the amount of their subscription, depending on their personal case.

After announcing last week the reimburt of part of the subscription for Intercités users, the SNCF will also compensate TGV subscribers particularly constrained in recent months by the numerous strikes against the pension reform, according to information from the Parisian confirmed by Le Figaro. Reimburt will vary from 15 to 50% depending on each case (line taken, frequency of travel, etc.).

The details of this compensation have been specified by SNCF Voyageurs. Contacted, the group announces “send an exceptional measure to all Max Active+ / Max Active subscribers corresponding to a 50% reduction on the June monthly payment regardless of the course of the subscription“.

Regarding LGV subscribers, whether they hold a monthly or weekly p, “they will be able to benefit from between 15% and 20% of the amount of their package depending on the months affected by the strikes, up to 50% (if 3 monthly packages impacted)“, continues SNCF Voyageurs. Each LGV subscriber will then have to make their claim for compensation – between June 1 and 30 – via a claims processing platform “with deposit of proof of purchase of the ski p for the periods concerned“.

Read alsoPensions: regular users and subscribers of Intercités will be compensated, announces Beaune

Intercités subscribers already concerned

Already last week, Clément Beaune, the Minister Delegate in charge of Transport, had already announced the compensation of part of the Intercités subscription for the French “most affected“. “The government will make, for the users who have been most affected, a gesture of compensation with the SNCF“, had thus informed the minister on France 2, citing in particular the travelers of the lines Paris-Toulouse, Paris-Limoges or even Bordeaux-Marseille.

Their subscription will be reimbursed up to 50% for the months of January to April 2023 inclusive, while regular travellers, “who have made at least five round trips over this period [sur un même trajet]will receive compensation of 100 euros“, he added, specifying that the refunds would begin “starting Monday [22 mai]“.

Reimburt “automatiquefor subscribers, but which can also be claimed online by regular travelers, who will receive an email from SNCF customer service, the ministry said. The operation should concern nearly 20,000 people, the same source added. The Intercités orterritory balance trains» dailies are subsidized by the State, which covers 50% of their costs.

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